Payment Policy
Last Updated: October 20, 2026
Currency: United States Dollar (USD)
Toyishwood, operated by TOYISHWOOD GLOBAL FURNITURE, provides secure online payment options for customers purchasing products through our website.
This Payment Policy explains accepted payment methods, billing, payment verification, shipping charges, failed or pending transactions, cancellations, and refunds.
1. Accepted Payment Methods
Toyishwood accepts the payment methods displayed during checkout.
Depending on availability, these may include:
- Major credit cards
- Major debit cards
- PayPal, where available
- Other supported online payment methods shown at checkout
Only payment methods actually displayed during checkout should be considered available.
Payment options may vary depending on customer location, bank, payment provider, device, or checkout configuration.
2. Currency
All prices and transactions on Toyishwood are processed in:
United States Dollars (USD)
This includes:
- Product prices
- Shipping charges
- Applicable taxes collected at checkout
- Order totals
- Approved refunds
If your payment account uses another currency, your bank or payment provider may convert the transaction independently.
Toyishwood does not control exchange rates, conversion fees, or foreign-transaction fees charged by financial institutions.
3. Secure Payment Processing
Customers should submit payment information only through the official Toyishwood checkout.
Sensitive payment credentials may be processed directly by third-party payment providers.
Please do not send the following by email:
- Complete credit or debit card number
- CVV or CVC
- Banking password
- Payment-account password
- One-time authentication code
Toyishwood Support does not normally need this information to assist with an order.
4. Billing Information
Customers are responsible for providing accurate billing information during checkout.
This may include:
- Full name
- Billing address
- Email address
- Phone number
- Payment information required by the selected payment method
Incorrect or incomplete billing information may result in:
- Payment decline
- Transaction delay
- Additional verification
- Order cancellation
5. Payment Authorization
Submitting an order does not guarantee payment approval.
A transaction may be declined because of:
- Incorrect payment information
- Expired payment method
- Billing-address mismatch
- Insufficient funds
- Insufficient available credit
- Bank restrictions
- International transaction restrictions
- Incomplete authentication
- Fraud-prevention controls
Toyishwood cannot override a decision made by an independent bank or payment provider.
6. Additional Verification
Some transactions may require additional review before fulfillment.
Toyishwood may review:
- Payment status
- Billing information
- Shipping information
- Order details
- Product availability
- Fraud-prevention information
An order may be temporarily placed on hold while verification is completed.
7. When Payment Is Submitted
Payment is submitted when the customer completes checkout and places an order.
After payment is successfully authorized or confirmed, the order may begin processing.
Receiving an order-confirmation email does not mean the order has already shipped.
8. Order Total
Before completing payment, customers should review the final checkout amount.
Depending on the order, this may include:
- Product subtotal
- Discounts
- Shipping charges
- Applicable taxes
- Duties where collected
- Final order total
The total displayed during checkout before payment is submitted is the amount associated with the transaction, except where an obvious technical or pricing error occurs.
9. Shipping Charges
Current standard shipping rates are:
United States: USD 9.99
Free standard shipping on orders of USD 149 or more
Canada: USD 14.99
Free standard shipping on orders of USD 199 or more
United Kingdom & Europe: USD 19.99
Free standard shipping on orders of USD 249 or more
Australia: USD 24.99
Free standard shipping on orders of USD 299 or more
The shipping amount displayed at checkout is the amount that applies to the order.
Please review our Shipping Policy for full delivery terms.
10. Taxes and International Charges
Applicable taxes may be calculated during checkout where required.
International orders may also be subject to:
- VAT
- GST
- Import duties
- Brokerage fees
- Customs-processing charges
If Toyishwood collects a particular charge during checkout, it will be included in the order total.
Charges not collected by Toyishwood may be collected separately by the carrier, customs authority, or applicable government agency.
11. Declined Payments
If payment is declined, customers may:
- Check the payment information entered
- Verify the billing address
- Confirm available funds or credit
- Complete required authentication
- Contact their bank
- Try another payment method available at checkout
Orders with unsuccessful payments will not normally proceed into fulfillment.
12. Pending Transactions
A payment may temporarily appear as Pending while the bank or payment provider reviews or processes the authorization.
A pending authorization does not necessarily mean that Toyishwood collected a completed payment.
If a transaction does not complete, the financial institution may release, void, or allow the authorization to expire.
13. Duplicate Charges
If you believe you were charged more than once for the same transaction, contact:
Please provide:
- Full name
- Order number
- Email used during checkout
- Transaction date
- Transaction amount
If relevant, you may provide the last four digits of the payment card.
Do not send the complete card number or CVV.
14. Order Cancellation
Customers may request cancellation within:
24 hours after placing the order
provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.
Submitting a cancellation request does not guarantee approval.
Please review our Cancel My Order / Cancellation Policy for complete conditions.
15. Cancellation Refunds
After an eligible cancellation has been approved, Toyishwood normally submits the refund within:
7 business days after cancellation approval
The refund is normally returned to the original payment method.
The customer's bank or payment provider may require additional time before the funds appear.
16. Return Refunds
Eligible returns are governed by our Return & Refund Policy.
Customers may request an eligible return within:
30 calendar days from the carrier-confirmed delivery date.
After an authorized return has been received, inspected, and approved, Toyishwood normally submits the applicable refund within:
7 business days after return approval.
17. Refund Method
Approved refunds are normally returned to the:
Original payment method used for the purchase
For example:
- Credit or debit card → Original card
- PayPal → Original PayPal transaction
- Other supported payment service → Original transaction
Refunds generally cannot be redirected to another card, another person's account, an unrelated bank account, or another unrelated payment method.
18. Refund Currency
Approved refunds are processed in:
USD
If the original transaction was converted to another currency, the amount received in local currency may differ because of:
- Exchange-rate changes
- Currency-conversion fees
- Bank policies
- Payment-provider policies
Toyishwood does not control these independent conversion differences.
19. Refund Posting Time
Toyishwood's refund-processing period is separate from the posting time used by a customer's financial institution.
After Toyishwood submits a refund, additional processing time may be required by:
- Bank
- Card issuer
- PayPal
- Other payment provider
20. Pricing Errors
If an obvious pricing or checkout error occurs before fulfillment, Toyishwood may:
- Contact the customer
- Correct the error
- Ask whether the customer wants to proceed
- Cancel the affected order
- Refund the eligible amount
Toyishwood will not intentionally replace the confirmed order price with a materially different amount without addressing the issue.
21. One-Time Purchases
Unless clearly stated otherwise during checkout, purchases made through Toyishwood are:
One-time transactions
Purchasing a product does not automatically enroll customers in:
- Subscription billing
- Recurring payments
- Automatic renewal
22. Payment Disputes
If you believe there is a problem involving a payment, order, cancellation, return, or refund, please contact Toyishwood so we can review the matter.
Customers retain their applicable rights to contact their bank, card issuer, or payment provider.
23. Changes to This Policy
Toyishwood may update this Payment Policy when payment methods, checkout functionality, shipping charges, refund procedures, business operations, or legal requirements change.
The Last Updated date will be revised when changes are published.
24. Contact Toyishwood
For payment, billing, checkout, declined transaction, duplicate charge, cancellation refund, or refund-status questions, contact:
TOYISHWOOD GLOBAL FURNITURE
Brand: Toyishwood
Business Address:
9224 INTERMODAL NORTH
COLUMBUS, OHIO 43217
United States
Phone: +1 (681) 496-5312
Email: support@toyishwood.com
Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Eastern Time
For an existing transaction, please include your Order ID whenever available.
