Terms of service

Last Updated: October 20, 2026
Currency: United States Dollar (USD)

Welcome to Toyishwood, an online store operated by TOYISHWOOD GLOBAL FURNITURE.

By accessing our website or placing an order, you agree to these Terms of Service and the related store policies published on the Toyishwood website.

1. Business Information

Business: TOYISHWOOD GLOBAL FURNITURE
Brand: Toyishwood

Business Address:
9224 INTERMODAL NORTH
COLUMBUS, OHIO 43217
United States

Phone: +1 (681) 496-5312
Email: support@toyishwood.com
Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Eastern Time

2. Products

Toyishwood sells furniture and home-related products displayed on our website.

Individual product pages may provide information regarding:

Dimensions
Materials
Finish
Color
Included components
Assembly requirements
Product price
Other product-specific details

Customers should review the applicable product page before purchase.

3. Product Images and Appearance

Toyishwood aims to display products as accurately as reasonably possible.

Actual appearance may vary slightly because of:

Photography
Room lighting
Screen brightness
Monitor settings
Mobile-device settings
Natural material variation where applicable

Minor display-related differences do not automatically make a product defective.

4. Product Dimensions

Customers are responsible for reviewing product dimensions before ordering.

Before purchasing larger items, customers should also consider:

Available room space
Doorways
Hallways
Stairways
Elevators
Other delivery-access limitations

If the published measurements are accurate but the product does not fit the customer's intended space, an eligible return will generally be treated as a change-of-mind return.

5. Prices

All prices are displayed in:

United States Dollars (USD)

Prices may change before an order is placed.

The price shown at checkout normally applies to the transaction except in cases of an obvious technical or pricing error.

6. Payment Methods

Toyishwood accepts the payment methods displayed during checkout.

Depending on availability, these may include:

Major credit cards
Major debit cards
PayPal
Other supported online payment methods

Only payment methods actually displayed during checkout should be considered available.

Please review our Payment Policy for additional information.

7. Order Confirmation

After checkout, customers may receive an order-confirmation email.

Please review the confirmation carefully.

If you notice an error involving the:

Product
Variant
Quantity
Recipient name
Shipping address

contact Toyishwood as soon as possible.

Receiving an order confirmation does not mean the order has already shipped.

8. Order Acceptance

Toyishwood may hold, decline, or cancel an order for legitimate reasons, including:

Failed payment
Payment-verification problems
Suspected fraud
Product unavailability
Unsupported delivery address
Significant pricing error
Incomplete order information
Technical error
Inability to fulfill the order

If Toyishwood cancels a paid order that cannot be fulfilled, the eligible amount will be refunded to the original payment method.

9. Order Cancellation

Customers may request cancellation within:

24 hours after placing the order

provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.

Cancellation is not confirmed until Toyishwood sends written approval.

Toyishwood does not charge a standard cancellation fee for an eligible cancellation approved before shipment.

Please review our Cancel My Order / Cancellation Policy.

10. Processing Time

Orders are normally processed within:

1–2 business days

Processing may include:

Payment confirmation
Order review
Address verification
Inventory confirmation
Product inspection
Packaging
Shipping preparation

Processing time occurs before carrier transit begins.

11. Shipping Destinations

Toyishwood currently offers standard shipping to:

United States
Canada
United Kingdom
France
Germany
Spain
Italy
Belgium
Portugal
Australia

Shipping availability is confirmed during checkout.

12. Shipping Rates

Current standard shipping charges are:

United States: USD 9.99
Free standard shipping on orders of USD 149+

Canada: USD 14.99
Free standard shipping on orders of USD 199+

United Kingdom & Europe: USD 19.99
Free standard shipping on orders of USD 249+

Australia: USD 24.99
Free standard shipping on orders of USD 299+

The shipping amount displayed during checkout applies to the transaction.

13. Estimated Delivery Times

Estimated total delivery times, including processing, are:

United States: 6–10 business days
Canada: 8–12 business days
United Kingdom & Europe: 9–14 business days
Australia: 11–16 business days

Delivery times are estimates and are not guaranteed arrival dates.

Please review our Shipping Policy for complete details.

14. Shipping Delays

Delivery may occasionally be affected by:

Severe weather
Public holidays
Carrier congestion
Transportation disruption
Customs processing
Incorrect shipping information
Remote delivery locations
Failed delivery attempts

A delayed shipment is not automatically considered lost.

15. International Taxes and Duties

International orders may be subject to:

VAT
GST
Import duties
Brokerage fees
Customs-processing charges

If Toyishwood collects a particular charge during checkout, it will be displayed before payment is completed.

Other charges may be collected separately by the carrier or applicable authority.

16. Returns

Customers may request an eligible return within:

30 calendar days from the carrier-confirmed delivery date.

Return authorization is required before sending a product back.

For a standard change-of-mind return, the product should generally be:

Unused
Clean
Unmodified
Complete
Free from customer-caused damage
Returned with included components
Securely packaged

Please review our Return & Refund Policy for complete details.

17. Return Shipping Costs

For eligible change-of-mind returns:

The customer is responsible for return shipping costs.

For verified products that are:

Damaged
Defective
Incorrect
Materially incomplete because of a Toyishwood fulfillment error

Toyishwood covers reasonable authorized return shipping costs.

18. No Restocking Fee

Toyishwood does not charge a standard restocking fee for eligible authorized returns.

A reasonable refund adjustment may apply where legally permitted if a returned product has customer-caused damage or important missing components.

19. Refunds

After an eligible return has been:

Received
Inspected
Approved

Toyishwood normally submits the refund within:

7 business days after return approval.

Approved refunds are normally returned to the:

Original payment method

Refunds are processed in USD.

A bank or payment provider may require additional time to post the refund.

20. Original Shipping Charges

For standard change-of-mind returns:

Original outbound shipping charges are generally non-refundable.

If a return is caused by a verified Toyishwood error, damaged product, defective product, or incorrect shipment, eligible standard outbound shipping charges may be refunded where appropriate.

21. Exchanges

Toyishwood does not offer standard direct exchanges.

If you want another product, design, finish, or variant, please return the original eligible product and place a new order.

A replacement provided because of damage, defect, incorrect shipment, or missing components is not considered a standard exchange.

22. Damaged or Incorrect Products

If your product arrives:

Damaged
Defective
Incorrect
Materially incomplete

contact:

support@toyishwood.com

Please include:

Order number
Description of the issue
Photos or video where relevant
Packaging photos where applicable

Please keep the product and packaging until Toyishwood confirms the next step.

23. Refused Deliveries

Please do not refuse delivery simply because you changed your mind.

A refused shipment is not automatically:

An approved cancellation
An authorized return
An approved refund

Carrier return charges may apply where legally permitted.

24. Customer Responsibilities

Customers are responsible for:

Providing accurate billing information
Providing a complete shipping address
Reviewing product specifications before purchase
Reviewing the final checkout amount
Checking product dimensions
Following applicable assembly or use instructions

Customers should contact Toyishwood promptly if they identify an order error.

25. Website Use

Customers may not use the Toyishwood website to:

Commit fraud
Make unauthorized payments
Attempt unauthorized access
Introduce malicious software
Abuse promotions
Submit false information
Abuse returns or refunds
Engage in unlawful activity

Toyishwood may restrict access where there is reasonable evidence of fraud, abuse, or security risk.

26. Intellectual Property

Unless otherwise stated, Toyishwood website content is owned by or licensed to Toyishwood or TOYISHWOOD GLOBAL FURNITURE.

This may include:

Brand name
Logo
Product descriptions
Website text
Product images
Graphics
Original content

Protected content may not be commercially copied, reproduced, distributed, or used without authorization except where permitted by law.

27. Privacy

Our Privacy Policy explains how Toyishwood may collect, use, disclose, and protect personal information.

Customers should review that policy before submitting personal information through the website.

28. Third-Party Services

Toyishwood may use third-party providers for:

Payment processing
Shipping
Website hosting
Fraud prevention
Analytics
Customer support

These providers may have their own terms and privacy practices.

29. Website Accuracy

Toyishwood makes reasonable efforts to keep website information accurate.

Occasional errors may occur involving:

Product descriptions
Prices
Product specifications
Availability
Images
Shipping information

If a material error affects an order, Toyishwood may contact the customer and provide an appropriate resolution.

30. Limitation of Liability

To the maximum extent permitted by applicable law, Toyishwood and TOYISHWOOD GLOBAL FURNITURE will not be responsible for indirect, incidental, special, or consequential damages resulting from use of the website or products.

Nothing in these Terms limits liability or consumer rights that cannot legally be excluded.

31. Consumer Rights

Nothing in these Terms is intended to remove mandatory consumer rights.

Customers may have additional rights depending on their state, province, country, or jurisdiction.

Where applicable law provides greater protection, the mandatory legal requirement takes priority.

32. Related Policies

These Terms should be read together with our:

Shipping Policy
Payment Policy
Cancel My Order / Cancellation Policy
Return & Refund Policy
Privacy Policy

The more specific policy applies to the relevant part of the transaction.

33. Changes to These Terms

Toyishwood may update these Terms when our products, website, payment methods, shipping arrangements, return procedures, business practices, or legal requirements change.

The Last Updated date will be revised when a new version is published.

34. Contact Toyishwood

For questions about products, orders, payments, shipping, cancellations, returns, refunds, or these Terms, contact:

TOYISHWOOD GLOBAL FURNITURE
Brand: Toyishwood

Business Address:
9224 INTERMODAL NORTH
COLUMBUS, OHIO 43217
United States

Phone: +1 (681) 496-5312

Email: support@toyishwood.com

Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Eastern Time

For an existing order, please include your Order ID whenever available.