Privacy Policy

Last Updated: October 20, 2026

Toyishwood, operated by TOYISHWOOD GLOBAL FURNITURE, respects the privacy of customers and website visitors.

This Privacy Policy explains how we collect, use, and protect personal information when you browse our website, place an order, contact customer support, request a cancellation, or submit a return or refund request.

1. Information We Collect

We may collect information such as:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order information
• Payment status
• Shipping and tracking information
• Customer-support communications
• Return and refund information

We may also collect limited technical information automatically, such as:

• IP address
• Browser type
• Device information
• Website activity
• Cookie information

2. How We Use Your Information

Toyishwood may use personal information to:

• Process and fulfill orders
• Confirm payments
• Prepare products for shipment
• Provide tracking information
• Respond to customer questions
• Update order or shipping information
• Process cancellations
• Handle returns and refunds
• Resolve damaged or incorrect product issues
• Prevent fraud
• Maintain website security
• Improve our website and customer experience
• Comply with applicable legal obligations

3. Payment Information

Payments are processed using the payment methods available during checkout.

Sensitive payment information may be processed directly by third-party payment providers.

Toyishwood does not require customers to send complete payment-card information by email.

Please do not send:

• Complete card numbers
• CVV or CVC codes
• Banking passwords
• Payment-account passwords
• One-time authentication codes

4. Sharing Information

Toyishwood may share personal information with service providers where reasonably necessary to operate the business.

These may include providers involved in:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Website hosting
• Fraud prevention
• Customer support
• Analytics

Toyishwood does not sell customer contact information.

5. Shipping Information

To deliver an order, we may provide necessary information to carriers or logistics providers, including:

• Recipient name
• Shipping address
• Phone number
• Email address where required
• Package information
• Tracking information
• Delivery instructions

Shipping providers may process this information according to their own privacy policies.

6. Cookies

Toyishwood may use cookies and similar technologies to support:

• Shopping cart functionality
• Checkout
• Website security
• Customer preferences
• Analytics
• Advertising where enabled

Where required by applicable law, visitors may be provided with relevant cookie or privacy choices.

7. Marketing Communications

Where available, customers may choose to receive promotional communications from Toyishwood.

Marketing may include:

• New products
• Product collections
• Promotions
• Discounts
• Store updates

Customers may unsubscribe using the link provided in a marketing message or by contacting:

support@toyishwood.com

Unsubscribing from marketing does not prevent necessary order-related communications.

8. Data Security

Toyishwood uses reasonable measures intended to protect personal information from:

• Unauthorized access
• Loss
• Misuse
• Unauthorized disclosure

Sensitive information submitted during checkout should be transmitted through a secure connection.

No online system can guarantee absolute security.

9. Data Retention

Toyishwood may retain personal information for as long as reasonably necessary to:

• Complete transactions
• Provide customer support
• Process returns and refunds
• Maintain transaction records
• Prevent fraud
• Resolve disputes
• Meet tax, accounting, or legal requirements

Information that is no longer reasonably necessary may be deleted, anonymized, or otherwise restricted where appropriate.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of eligible information
• A copy of certain information
• Withdrawal of marketing consent
• Opt-out from certain advertising or data-sharing activities

To submit a privacy request, contact:

support@toyishwood.com

Use the subject line:

Privacy Request – Toyishwood

11. Third-Party Services

Toyishwood may use third-party services for:

• Payment processing
• Shipping
• Website hosting
• Analytics
• Security
• Customer support

These providers may have their own privacy policies.

Toyishwood does not control the independent privacy practices of third-party services.

12. Legal Disclosure

Toyishwood may disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to a valid legal request
• Prevent fraud
• Protect customers
• Protect website security
• Protect the rights of Toyishwood or TOYISHWOOD GLOBAL FURNITURE

13. Children's Privacy

Toyishwood is intended for customers who are legally able to make online purchases.

We do not intentionally seek personal information directly from children who are not legally able to enter into online transactions.

14. Changes to This Policy

Toyishwood may update this Privacy Policy when our website, services, technologies, business practices, or legal requirements change.

The Last Updated date will be revised when changes are published.

15. Contact Toyishwood

For privacy questions or requests, contact:

TOYISHWOOD GLOBAL FURNITURE
Brand: Toyishwood

Business Address:
9224 INTERMODAL NORTH
COLUMBUS, OHIO 43217
United States

Phone: +1 (681) 496-5312

Email: support@toyishwood.com

Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Eastern Time

Please do not include complete card numbers, CVV codes, banking passwords, payment-account passwords, or other unnecessary sensitive financial information in your message.